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Bank of Ireland warns customers over fraudulent text scam

It comes after a number of customers received a text telling them to reactivate their online banking.

BANK OF IRELAND has urged customers to be aware of a fraudulent text message scam that is affecting some people.

The warning comes after a number of customers received a text, apparently from the bank, telling them to reactivate their online account.

It read: “Dear, your 365 online has been blocked. All services have been withdrawn. Go to [website name] to reactivate now.” 

However, a spokesperson for the bank told TheJournal.ie that Bank of Ireland “is aware that fraudulent text messages are currently in circulation”.

“Unfortunately these fraudulent text messages are becoming more and more commonplace, with new versions appearing almost daily, so we send regular alerts to customers to advise them to be vigilant,” the bank said.

“They are not genuine and have not been sent by Bank of Ireland. Bank of Ireland is extremely vigilant in its cyber security monitoring, and will never text a customer asking them to update or provide their online banking information.”

The bank said that any customer who received one of these messages should delete the text from their mobile immediately.

The warning comes following a warning issued by the bank last August after people reported receiving a text message telling them to update their details.

Another warning issued by the bank in July came after customers were told that their account had been “frozen”.

More information can be found on the Bank of Ireland website

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17 Comments
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    Mute F Fitzgerald
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    Dec 22nd 2023, 11:52 AM

    Good for them. We all need a cost of living increase, except for offshore millionaires. They’re absolutely right to ask for this. Too many people complaining when they fail to do anything about it. Join a union and speak up. Support others. A rising tide should lift all boats.

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    Mute Seamus Dunne
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    Dec 22nd 2023, 12:05 PM

    @F Fitzgerald: they are in a union, the UNITE union. Did you read the article?

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    Mute F Fitzgerald
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    Dec 22nd 2023, 12:13 PM

    @Seamus Dunne: I did, and I support them. The people griping about the strike seem crushed by begrudgery, though. I’m suggesting that we could do more to help each other than the predictable slating of cooperative efforts. Prices have shot up and wages have stagnated.

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    Mute Shane O Mac
    Favourite Shane O Mac
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    Dec 22nd 2023, 9:31 AM

    Are they all going bowling for the day.

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    Mute Shane O Mac
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    Dec 22nd 2023, 9:32 AM

    They should spare a thought for other people

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    Mute F Fitzgerald
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    Dec 22nd 2023, 11:54 AM

    Honestly, they are thinking of others here. Someone who has to take on extra jobs to make ends meet is only managing alone as best they can. Someone who negotiates a pay rise for themselves alone is only thinking of themselves. Unionise and be more inclusive.

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    Mute Denis Rathsallagh Brady
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    Dec 22nd 2023, 10:03 AM

    Stubborn people they are, way too much for the country.
    Unionists need to cop on and get the country going again its been way too long now.
    And look what happens, a strike on the busiest Friday of the year 3 days before Christmas.
    Well done yiz must be proud

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